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The University of Utah Interim Travel Safety and Insurance Rule (2016) outlines the travel registration and insurance enrollment requirements for all University-affiliated  travel to international locations.  All University members are required to enroll in University of Utah Group International Health Insurance Coverage for their dates of international travel.

University of Utah international insurance coverage is provided by Cultural Insurance Services International (CISI) and contains (4) principal elements:

  1. CISI Health Insurance for travelers (Accident and Sickness)
  2. Team Assist (AXA) 24/7 Traveler Assistance (Medical, Travel and Technical)
  3. Emergency Medical and Security Evacuation
  4. International Travel Health and Safety Intelligence

Review the information below for detailed information about each component

University of Utah travelers can review the following documents for common questions regarding insurance policy coverage, benefits and claims.

University of Utah travelers have 24/7 access to medical, security and travel assistance provided though Team Assist (AXA).  Team Assist representatives can be reached by phone or email at any time in order to provide emergency assistance or support.

Employees/Travel Managers will complete insurance enrollment - and pay associated charges – at the time they work with the Travel Services Department to pre-register their international travel.

Travel insurance is a University of Utah approved travel expense, and as such, will be reimbursed upon approved request either before or after the trip.

  • Employee rates are calculated weekly for the travel up to 3 weeks in length
  • Employee rates are calculated monthly for travel longer than 21 days
University of Utah International Insurance Enrollment Charges
Enrollment Dates  Rate Calculation Charges
1-7 days   Weekly Rate ($10)  $10.00
8-14 days   Weekly Rate  $20.00
15-21 days   Weekly Rate  $30.00
22-35 days   Monthly Rate ($39.25)  $39.25
36-65 days   Monthly Rate  $78.50
66+ days      Monthly Rate  $39.25 per month
University of Utah traveler enrollment in CISI insurance coverage provides access to an online portal (“myCISI”) through which policy holders are able to quickly access insurance policy tools and support including Policy ID Cards, Consulate Letters, Extended Coverage and Travel Intelligence.  All employee travelers will receive "myCISI" Portal login information after they complete their University employee travel registration.
Employee travelers have the ability to enroll dependents (spouses and children) in University insurance coverage after they have completed their employee travel registration. Dependent enrollment is obtained by completing and submitting a Dependent Enrollment Form. Charges vary depending on the relationship to the primary University traveler.
University travelers enrolled in CISI coverage are able to purchase extended insurance coverage from CISI for a period of personal/leisure travel for up to (1) month outside the listed dates of University-affiliated coverage.  Detailed information about this process and coverage is available by accessing the CISI Online Portal (information above).  University travelers are also able to research other international insurance providers in the marketplace (e.g. Patriot Travel Medical Insurance, HTH Worldwide Insurance).
The University of Utah does not currently recognize any exemptions from this policy for employees traveling to international locations.  All University of Utah employee travelers are required to register their international travel, and enroll in University of Utah International Insurance coverage regardless of any other insurance coverage they may have – including insurance possibly required by providers, foreign institutions or governments (i.e. Germany, Australia).


Real-time Medical and Security travel information is available to all University of Utah travelers.

The University partners with iJET to provide country- and region-specific travel destination intelligence.  Please contact the Global Risk Manager for information about accessing the University of Utah iJET travel intelligence Portal.

For requests of official University of Utah proof-of-insurance documentation (for your time abroad) – please see the CISI Online Portal information above.

Questions? Contact the Global Risk Manager.


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Last Updated: 1/5/18