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Emergencies Abroad

Faculty, staff, and students in need of any type of emergency assistance while abroad are instructed to contact the CISI Team Assist 24/7 Hotline at +1 312 935 1703 (Add to your contacts prior to departure).  CISI Team Assist accepts collect calls, and is available to provide direct assistance with overseas medical, security or legal emergencies.  CISI Team Assist can also be reached by email.

As an alternative, students may also contact the University of Utah Department of Public Safety at +1 801 585 COPS

For all emergencies, seek help without delay at the nearest medical facility and then, after admittance, open up a case with CISI Team Assist at any time by contacting +1 312 935 1703.

If a University member’s medical condition requires an evacuation from their current international location in order to obtain further medical treatment - CISI Team Assist is available to open a medical file and assist with this process*.  Dependent on CISI's medical review, travelers may be evacuated to the closest location abroad where the necessary medical care can be provided, or back to the United States.  Contact CISI Team Assist at +1 312 935 1703 in order to obtain more information or direction regarding this process.

*In order for any medical or security-related evacuation costs to be covered by our insurance policy - all approvals and arrangements must be made by CISI Team Assist in conjunction with the attending physician (for a medical evacuation), or with i-JET (for a security evacuation).  University members are encouraged to contact CISI Team Assist as soon as possible to open a medical or security file if assistance is needed.

If a University member believes that specific security concerns in their area of travel warrant an evacuation, CISI Team Assist is available to open a security file and assist with this process*.  Contact CISI Team Assist at +1 312 935 1703 for more information.

*In order for any medical or security-related evacuation costs to be covered by our insurance policy - all approvals and arrangements must be made by CISI Team Assist in conjunction with the attending physician (for a medical evacuation), or with i-JET (for a security evacuation).  University members are encouraged to contact CISI Team Assist as soon as possible to open a medical or security file if assistance is needed.

Questions? Contact the Global Risk Manager.

 

Emergencies Abroad

+1 312 935 1703
+1 801 585 COPS


Travel Safety Updates

Travel Safety Updates

 

Last Updated: 2/13/17